Jump to content


Please note: You can easily log in to MPN using your Facebook account!

HELP...Ensoniq parts/support


Kendrix

Recommended Posts

This has been a very bad day.

 

Only just one of the reasons is that I took my Ensoniq KS32 weighted action midi keyboard- (a key peice of my project studio) into the local tech shop to have its battery replaced. Everrything was fine cept for the battery low message. ( first time it needed replacement in the 7 years I had the unit). I Get the thing back home and no sounds - only pure crunch -even after re-initializing...

 

Back to the shop. They now diagnose a motherboard and/or chip problem but warn me that, after Ensoniq was bought by EMU there is no longer any tech support or parts supply tht will allow them to fix things.

 

Say it aint so. Anybody got any pointers to a keyboard junkyard- or similar place - that might have the discontinued components I seem to need??

 

HELP.

Check out some tunes here:

http://www.garageband.com/artist/KenFava

Link to comment
Share on other sites



  • Replies 6
  • Created
  • Last Reply

You should visit directly emu/ensoniq's web site.

 

I had the same battery problem (with my SQ1 Plus) and they told me exactly which battery was apropriate for it. I replaced it by myself.

 

Visit their support area for direct help.

 

Good luck !

 

------------------

Gus Lozada

 

Moderador de:

MusicPlayer.com/NuestroForo

"La voz en Español en Música y Tecnología"

 

Gus TraX @musicplayer.com

Músico, Productor, Ingeniero, Tecnólogo

Senior Product Manager, América Latina y Caribe - PreSonus

at Fender Musical Instruments Company

 

Instagram: guslozada

Facebook: Lozada - Música y Tecnología

 

www.guslozada.com

Link to comment
Share on other sites

I also had some problems finding parts for my SQ2.

Don't bother with the web site or the company, they won't help.

All I needed was some replacement keys, and they pretty much told me to forget it!

 

I posted a similar message to these forums, and low and behold a guy came through, so I shall return the favor.

 

Musicians Electronic Service

798 Biddle Street

Ardmore, PA 19003

 

Phone: (610) 896-7311

 

They have a bunch of old Ensoniq's sitting there. So they may be able to help you.

I would question the "motherboard" though. It may be worth getting a second opinion.

 

Good luck.

 

JD Atkinson

http://www.daBOOSH.net

Link to comment
Share on other sites

Originally posted by meccajay:

Thanx GusTraX,I too have an SQ-1 plus with the "battery low" message. I did send the email, but just in case they dont respond. Do you mind sharing how you replaced your battery??

 

The name of the guy who helped me is Eric Montgomery. His e-mail is: ericm@emu.com

 

The battery is a Panasonic BR 2032 3v lithium. That battery is available

through any electronics parts store. It is soldiered into place.

 

How did I do it? VERY CAREFULLY !! http://www.musicplayer.com/ubb/biggrin.gif ...

 

 

If you don't want to try it by yourself, a list of US Authorized Service Centers can be found at the following URL:

 

http://www.emu.com/online_shop/ensoniqservice.pdf

 

 

Hope this helps !

 

 

------------------

Gus Lozada

 

Moderador de:

MusicPlayer.com/NuestroForo

"La voz en Español en Música y Tecnología"

 

Gus TraX @musicplayer.com

Músico, Productor, Ingeniero, Tecnólogo

Senior Product Manager, América Latina y Caribe - PreSonus

at Fender Musical Instruments Company

 

Instagram: guslozada

Facebook: Lozada - Música y Tecnología

 

www.guslozada.com

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...