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Off Topic - facebook guru help desperately needed


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First some background. I'm new at FB. One club I gig at asked me to get an account so they could link to me, so I did. I use a VPN on my computer (I don't know if this is a factor or not). Occasionally they tell me my account has been locked, and I go through the steps and get in. Today is different. I don't know what to do now.

* I log in with my username & password

 

* I get the account locked message, I click the link, they give me a CAPTCHA to fill out, which I do successfully

 

* They e-mail me a code which I copy and paste into the box

 

* It says wrong code, so I have them resend, and I paste that one in, it says Error, I say resend code which they do

 

* Copy and paste the new code get:

Bob, your account has been locked

We saw unusual activity on your account. This may mean that someone has used your account without your knowledge.

Account locked June 11, 2024

To protect you, your profile is not visible to people on Facebook and you can't use your account.

What can I do?

Try coming back on a phone or computer you’ve used to log into Facebook before.

 

* I'm using the only computer I've ever used to access FB, so I don't know what else to do.

I've googled, and can't find any help that pertains to this problem.


Can anyone help?

If I didn't have messages that I need to respond to, I wouldn't care, I'd just forget about facebook, it's not worth this problem I've been trying to fix for a couple of hours now. Aaaaaarrrrrrrrggggggghhhhhhh. I'd just shout some great obscenities and move on without FB. But I don't want to be rude to people that I have no other way of contacting.

 

Thanks

Bob "Notes" Norton

Owner, Norton Music http://www.nortonmusic.com

Style and Fake disks for Band-in-a-Box

The Sophisticats http://www.s-cats.com >^. .^< >^. .^<

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If I get a duo thing off the ground with a buddy, one thing I'm already not looking forward to is dealing with Facebook and it's ilk.

Granted if we play occasionally at the farmer's market that will be ok, we both have main bands.   He likes FB so I'll leave the nonsense to him :D 

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It definitely sounds like the VPN is at least problem-adjacent, but you also might try typing the code without copy-and-pasting. It’s possible there’s something else coming along for the ride when you do that.

 

 

Now out! "Mind the Gap," a 24-song album of new material.
www.joshweinstein.com

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Tried again after a long rest, now I'm getting Error Performing Query over and over again.

 

If I didn't have messages waiting for me, I'd just forget about FB forever. Sadly, I don't have the e-mail addresses of the people messaging me.

 

I hate to seem rude, but those people may think I'm ignoring them.

 

Does anyone know how to contact FB tech help?

Bob "Notes" Norton

Owner, Norton Music http://www.nortonmusic.com

Style and Fake disks for Band-in-a-Box

The Sophisticats http://www.s-cats.com >^. .^< >^. .^<

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I can do that, but I really want my sophisticats account, not my personal account. I already have followers.

I've been at this for hours, and I'm just about to say screw it. I lived fine without facebook before.

Bob "Notes" Norton

Owner, Norton Music http://www.nortonmusic.com

Style and Fake disks for Band-in-a-Box

The Sophisticats http://www.s-cats.com >^. .^< >^. .^<

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Once you get everything sorted out, I can recommend one additional thing.

 

Enable two factor authentication.     Every day I see friends being hacked and they all have this in common - no  2-factor protection.

 

J  a  z  z   P i a n o 8 8

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Yamaha C7D

Montage M8x | CP300 | CP4 | SK1-73 | OB6 | Seven

K8.2 | 3300 | CPSv.3

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Thanks.

I was doing that with my e-mail address, but they didn't believe it.

They would send me a code, I'd type or paste the code in, and they would tell me it's the wrong code, or just give me an error message. 

 

So they asked for me to send them some positive ID, which I did. They sent me a letter telling me I could access my account again, they sent the e-mail, I carefully typed in the code, they gave me an error message, I clicked for them to send a new code, I pasted that one in, got an error message and they locked the account again.

I don't need this BS. I've wasted hours of my life on their buggy system. Other than the owner of a club we gig at is requesting this, I'd be outta here already.

Bob "Notes" Norton

Owner, Norton Music http://www.nortonmusic.com

Style and Fake disks for Band-in-a-Box

The Sophisticats http://www.s-cats.com >^. .^< >^. .^<

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Well, it looks like a lost cause.

 

They keep telling me to unlock my account, and I jump through all the hoops.

 

||: Then I get an e-mail saying I can use my account again, but when I log, via their instructions, it tells me my account is locked and asks me to jump through all those hoops again. :||

 

To add insult to injury, they send me 4 or more e-mails a day reminding me to unlock my FB account.

There is zero help available, no phone, no chat, no e-mail that I can find. Everything controlled by the bots, and they aren't equipped for a glitch in the system.

I wonder how long they will keep telling me to unlock my account, and when I try it doesn't work. I gave it 25 tries and I'm going to try anymore.

 

If the social media contractor for a venue I gig at didn't ask me to join, I would be less hassled right now. :(

 

Oh well, life's lessons have been worse than this one.

 

Notes ♫

Bob "Notes" Norton

Owner, Norton Music http://www.nortonmusic.com

Style and Fake disks for Band-in-a-Box

The Sophisticats http://www.s-cats.com >^. .^< >^. .^<

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Yeah FB royally sucks.  As does the owner and his "I'm not responsible for bad people using my product for bad things" stance IMO.    If I was a musician making a living doing it, I'd do my best to hold my nose and maintain something on it despite my distaste for it.

I recently quit the Nord and Logic groups because they were full of abrasive ignorant aholes.   Aka, social media users when there is no good moderation.   More than half the posts and 3/4 of replies were just noise.  I'm only on FB at all due to marketplace (which so far is worthless) and my neighborhood's group (which has been useful) and one friend who only uses Messenger-- and it keeps trying to suck me in to other topics.  I regret it every time it succeeds.

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