I think it's fantastic that Korg continues to support and improve their plugins for so many years and it's great that they've done the Korg Collection 2. I've owned the Wavestation and M1 since their inception in the early 2000's (and I'm the original owner of a hardware Wavestation circa 1990 with the EX add-on board).
Unfortunately their new installer is giving me hell, and Korg hasn't responded to my inquiry. I'm trying to be sympathetic given the pandemic, etc. But I do need some help, and if you happen to be a web programmer or just software savvy, I'll take any suggestions.
My DAW is running Win 7 64bit with all of the latest patches (along with the latest Windows Explorer, Google Chrome, and Microsoft Edge for Win7). One Korg page suggests that Win 10 is required, but I saw another that suggested Win 7 is supported (and I can't imagine there would be a limitation with Win 7 given the similarities in the O/S). But let's consider that a possibility... I do run Win 10 on my leisure laptop and I don't get the same errors. I hope Win 10 isn't an absolute requirement, as there's no way in hell I'm rolling my entire system. I don't take on those changes but every 8-10 years (if possible). It's just too much downtime to do it right.
If you've used their installer before, it's clearly a web browser-based program or app. When I start it up, I get the familiar splash screen:
After I login, I get this screen, and I proceed to hit "OK"...
And that's when I get this error...
What I should
see looks like this:
That's how you register products, download the software, etc.
I've searched the web for others with the same issue and saw some mention of Cookie management (and while some of my screenshots show version 220.127.116.11, I updated to version 18.104.22.168 with no improvements). But no matter what I do with my browsers or settings, I can't seem to get this to work.
Hopefully there is a solution, as rolling my O/S wouldn't be remotely practical right now.
If you have any tips or suggestions, please let me know.
Thanks in advance.