daBowsa Posted June 15, 2004 Share Posted June 15, 2004 I've got a MIDI Drawbar that stopped working and I'd like to get some tech support, maybe talk to someone on the phone, or send it in for service. I sent an email to DRStaff@DRStrings.com (which is what voceinc.com says to do) and it bounced back to me. I actually tried once last week, and once this week. Anyone have any ideas what to try next? Or maybe a place that could fix one inexpensively without involving the manufacturer? Link to comment Share on other sites More sharing options...
MurMan Posted June 15, 2004 Share Posted June 15, 2004 Voce Inc. Casio PX-5S, Korg Kronos 61, Omnisphere 2, Ableton Live, LaunchKey 25, 2M cables Link to comment Share on other sites More sharing options...
MurMan Posted June 15, 2004 Share Posted June 15, 2004 Oops, scratch that. Didn't read your post correctly. Casio PX-5S, Korg Kronos 61, Omnisphere 2, Ableton Live, LaunchKey 25, 2M cables Link to comment Share on other sites More sharing options...
daBowsa Posted June 15, 2004 Author Share Posted June 15, 2004 Well since my post, I found DRStrings' phone number in NJ, called them. They said they refer all Voce repairs to CAE in California, called them. They said they don't take Voce repairs anymore because they can't get parts from Voce - they've had a V5 waiting on parts since last September... The guy said to get on Voce to start supporting their old products, but I don't know who to pester... Link to comment Share on other sites More sharing options...
eric Posted June 15, 2004 Share Posted June 15, 2004 Ben, I correspond with Dave Amels (former owner of Voce) from time to time. Not sure if he would respond or if I even have his current email address, but I would be willing to give it a shot. If you can send me a PM with your email address, I will get an email chain going and see if we can get his recommendations. He designed the thing! Regards, Eric Link to comment Share on other sites More sharing options...
daBowsa Posted June 15, 2004 Author Share Posted June 15, 2004 Thanks Eric - I emailed Bruce Wahler from Ashby Solutions who offers a V5 percussion mod for $40, but he also said parts and schematics are impossible to get for obselete products. I sent you a PM with my email - thanks again. -Ben. Link to comment Share on other sites More sharing options...
BP3 Posted June 15, 2004 Share Posted June 15, 2004 I can see that parts may be difficult, but schematics should be no problem. Link to comment Share on other sites More sharing options...
paully Posted June 22, 2004 Share Posted June 22, 2004 I know it's a longshot, but if it's the highest drawbar, they stop working if certain (mabee any) of the percussion functions are engaged. This threw me for a while. Try sending a value of 127 via controller #20, without any percussion, and see if the drawbar kicks in. Good luck. Paul WUDAYAKNOW.. For the first time in my life, I'm wrong again!! Link to comment Share on other sites More sharing options...
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