aronnelson Posted August 26, 2016 Share Posted August 26, 2016 If it's from Smartguard/Warrantech. I did and felt pretty good that I did since I dropped my PX-5S last month. Since then, it's been hell trying to get my claim resolved. Every call ends with "you will be contacted within 1-2 days". They never call or email. They lied and told me I would receive a replacement from 8th street music. I called 8th street - no order. So I passed it on to Amazon and told them to deal with it. I get a message today - "you will be contacted in 1-2 days". Lame. Will follow up with more (depressing news) about the PX-5S and its ability to take a fall. Korg Kronos, Roland RD-88, Korg Kross, JP8000, MS2000, Sequential Pro One, Micromoog, Yamaha VL1, author of unrealBook for iPad. Link to comment Share on other sites More sharing options...
moj Posted August 26, 2016 Share Posted August 26, 2016 I passed on the Smartguard/Warrantech offer when purchasing a new motherboard. I've burnt-out a couple of MB's and wanted to get a high quality one (X-99). Added it to my cart, but had to check on user reviews, first. Wow, really angry comments. You might try contacting Consumer Protection, if all else fails. I had a product claim issue with a company resolved in my favor, thanks to CP. Link to comment Share on other sites More sharing options...
aronnelson Posted August 26, 2016 Author Share Posted August 26, 2016 I wish I had checked the reviews before choosing it. "Consumer Protection"??? From Amazon or???? Thanks Korg Kronos, Roland RD-88, Korg Kross, JP8000, MS2000, Sequential Pro One, Micromoog, Yamaha VL1, author of unrealBook for iPad. Link to comment Share on other sites More sharing options...
moj Posted August 26, 2016 Share Posted August 26, 2016 State of Hawaii agency. Here's the link. http://cca.hawaii.gov/ocp/ Link to comment Share on other sites More sharing options...
aronnelson Posted August 26, 2016 Author Share Posted August 26, 2016 WOW, didn't even know about this. Thanks! Korg Kronos, Roland RD-88, Korg Kross, JP8000, MS2000, Sequential Pro One, Micromoog, Yamaha VL1, author of unrealBook for iPad. Link to comment Share on other sites More sharing options...
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