Has anyone who owns a Soul been able to load the new "presets" and sounds from the Viscount website? I have not been able to and am wondering what i'm doing wrong. I loaded them on a flash drive, but then the Soul doesn't seem to see them on the drive when i go to the load setting. I know its recognizing the drive because i'm able save presets to the drive, and i was able to load the new firmware.
Any advice would be welcome! I've emailed viscount but received no response.
Also, my Soul has a slight rattle in the wood on the right hand side. It's really noticeable when i'm practicing with headphones. If i hold the wood next to the manuals, it stops the rattle. if anyone else has experienced this and has solutions that would be great as well!