Dannyalcatraz
-
Posts
7,026 -
Joined
-
Last visited
Content Type
Profiles
Forums
Blogs
Events
Articles
Downloads
Gallery
Store
Everything posted by Dannyalcatraz
-
TCE could do a lot worse than cutting and pasting that into their CS playbook.
-
Woot! They clearly still didn't hear you. Indeed. By us, yes. By them? My money is on "not yet."
-
Did they specify that you come slone? Is the meeting place an obscure Italian restaurant or abandoned warehouse? Is it near a river? You MIGHT want to bring a bodyguard.
-
Its one thing to be shoddy to the Average Joe...but in your position in this gorganization...you've got a bully pulpit. You can hammer them on this as long as it takes. Its kind of like if a gun maker pissed off an editor at Guns & Ammo magazine. Just dumb.
-
Were THAT the case, the proper procedure is to have a press release of some kind- your happiness is important to us, we are currently overwhelmed, yada yada, yada. That buys you time and goodwill. Of course, you actually have to be working on a solution...
-
What I hope is that they see this and turn their ship around- I hate it when good companies go bad.
-
And so, what was once a humble grass fire begins to spread...
-
Thanks for adding the testimonial! Maybe, just maybe, as this snowballs, they will get the message.
-
I have an MBA in marketing and I've been boggled by this whole saga. One big "How not to..." lesson.
-
Like I say all the time- in the Information age, customer service is the new main battlefield for business. What WPS said about customer word of mouth was true...years ago. NOW, a customer can tell the WORLD about their experiences- good or bad- in seconds. And that opinion will last as long as the Internet,
-
Lots of good Chorus pedals out there... In the meantime, TC Electronics...$$$$$
-
I have already purged my G.A.S. list of TC Electronics gear.
-
Customer service is the front line of business, moreso now than ever before...and they are just just killing themselves!
-
I have to say, if this is what someone like A String has to go through with an issue like this, what luck does the regular schmoe have?
-
Yeah...pretty much moved TC Electronic stuff off of my G.A.S. list at this point. A String, sorry it had to be you, but by taking one for the team, you opened a lot of eyes.
-
Agreed.
-
It's possible.
-
I am all a-sad. Too many companies fail to understand how important customer service is...and in the Information Age, its even more vital than ever before. Whereas before, word-of-mouth spread a la the game of "Telephone", a post on a board like this, Facebook, Twitter or other social media can be worldwide in seconds.
-
Hopefully, Tore has taken this issue up the line...
-
These aren't the weirdest in the thread, but they definitely have a certain oddity about them: http://www.electric-babes.net/ Look through the gallery, and I think you'll get a better picture of the inspiration for their design aesthetic. http://www.electric-babes.net/guitars/ella-09/ I think they would be Sir Mix-A-Lot approved.
-
That has a certain elegance to it.
-
Here's an odd one: http://www.oddmusic.com/gallery/om23350.html
-
Here's another unique one from the land of the rising sun: http://www.gtrstore.com/store/pre-owned-1/atlansia-6-string-bass-shallow-burgundy
-
Check these out: http://www.spaltinstruments.com/instruments/hybrids/ Scroll to the bottom and look for the Q 727 Baritone and the Thuya bass. http://www.spaltinstruments.com/currently-for-sale/ And: http://www.ricktoone.com/ Also: http://www.rolfspuler.com/site/
-
I think the control in the illuminated divot is the kill-switch. I know some guys use it to do stutter effects & such, but I'm not the expert.
