First, we're glad so many people are enjoying the HX3.
The reason why we don't ship the software on disc is that it's constantly being updated.
Here's the link to where you can download the complete package. It's located on the right side of the page under Optional Items and Support, then click the tab "DOWNLOADS." http://www.diversi.us/hx3db.html Also, every time that Keyboard Partners releases an update we post it on are website in the same location.
There, you'll also find the preliminary Owner's Guide, which was shipped with most of the units. This was a slightly updated version of the German owners guide. We expect to have the Diversi completed version of the Owner's Guide within a week or so, and it will be available on the website. Current registered owners will receive an email with a link to it when it is ready.
Thank you for your support!
Diversi