i need some info

[Space_Ace113]

i am planning one of 2 things. i have a jackson dinky and want to refinish the body but it has a matching headstock, i plan to refinish it white and the headstock is blue so i planned to do it in white or black. here is the problem i have no idea where to get the Jackson decals for the guitar after the refinish. i will need one in either white or black. if anyone can help me locate one i would definately appreciate it.

[Dak Lander]

Get ahold of Jackson...???

[revolead]

Originally posted by Now I REALLY like cardigans:

Get ahold of Jackson...???

Just an amendment to this. Jackson is kind of a pain to get ahold of. Try calling them directly. I was looking for a replacment cover for the back of my Jackson trem, and I eventually gave up. Just don't go music store hopping. Also, keep in mind, Jackson is owned by Fender.

[Dak Lander]

Yeah, my grown kid plays Jacksons. He was pissed when Fender bought Jackson out. They've always been tough to contact, kinda like Randall.

[Dave da Dude]

Dak Lander,

They've always been tough to contact, kinda like Randall.

I've heard that before, but I didn't have any problem with them, as a matter of fact quite the opposite.

 

I wanted the schematic for my ebay purchase, a 1993 Randall Tube Pro II in case I wanted to make any modifications (a long story).

 

It did take a little effort to contact them, but once I did (I can be VERY persistant) they were very helpful. There was an address foul up and after two mailings I still didn't have the schematic, but I hung in there because I was afraid they might disappear in the near future. My amp had been made just before "the buyout" and was only recorded on paper, not CAD or computer or etc.

 

I finally wound up with TWO copies of the schematic. The person I spoke to (having a person's name and contact, email address) makes it easier, they feel a commitment being your "go to guy". This guy hung in there and made sure I got a copy. When I thanked him profusely for his effort and asked if there was anyone I could give at official "atta boy" to for him, he said, "Just keep the amp rockin'. That'll be enough for me."

 

I have nothing but great things to say about Randall tech / customer support.

 

Dave

[Blue Strat]

Originally posted by Dave th Dude:

Dak Lander,

They've always been tough to contact, kinda like Randall.

I've heard that before, but I didn't have any problem with them, as a matter of fact quite the opposite.

 

I wanted the schematic for my ebay purchase, a 1993 Randall Tube Pro II in case I wanted to make any modifications (a long story).

 

It did take a little effort to contact them, but once I did (I can be VERY persistant) they were very helpful. There was an address foul up and after two mailings I still didn't have the schematic, but I hung in there because I was afraid they might disappear in the near future. My amp had been made just before "the buyout" and was only recorded on paper, not CAD or computer or etc.

 

I finally wound up with TWO copies of the schematic. The person I spoke to (having a person's name and contact, email address) makes it easier, they feel a commitment being your "go to guy". This guy hung in there and made sure I got a copy. When I thanked him profusely for his effort and asked if there was anyone I could give at official "atta boy" to for him, he said, "Just keep the amp rockin'. That'll be enough for me."

 

I have nothing but great things to say about Randall tech / customer support.

 

Dave

I'm kind of the same way about Peavey, nothing but praise for their customer service folks.

[fantasticsound]

I hate to mention this, but it might save you some headaches down the line.

 

MI manufacturers are very protective of their trademarks.

 

When I worked for Gibson Customer Service, we wouldn't send the Gibson logo decal to a customer. It had to be shipped to a Gibson Authorized Service Center and they had to affix it to the instrument. Like most instrument manufacturers, they don't want consumers complicating the already excruciatingly complex identification of discontinued Gibson guitars, by intentionally or unintentionally selling a non-Gibson guitar with a Gibson logo.

 

Of course, usually this IS intentional, done by scam artists looking for a windfall on their, "one-of-a-kind" Gibson instrument.

 

Sometimes, manufacturers go wayyyyyyyy overboard to avoid the above situation.

 

Example; (If you get the jist, you won't need to read my personal experience. In retrospect it's quite silly, but I know I run on... )

I bought a Takamine FP-360SC (dreadnaught, single cutaway, piezo bridge pickup with pre-amp and parametric eq.) in 1991. In 1996, the headstock was completely separated from the body in a freak accident. I attempted to have a qualified, Nashville luthier (In fact, the gentleman who set up Kaman's QC at their {then} new distribution facility!) replace the neck.

 

First, they wouldn't sell him a new neck and told him it was because they feared a Tak neck ending up on someone else's guitar. But he was already a Tak authorized repairman!?! He set up the parent company's facility for cryin' out loud!! After a lot of finagling, he managed to get them to send him another FP-360SC with a cracked top. He assumed he could detach the neck and reattach it to mine. In addition, they robbed the cracked guitar of it's electronics, to keep them from being installed in another instrument! What happened next was... ridiculous.

 

For those who don't know, most acoustic guitar necks are glued in place. To detach the neck, you steam the joint until the glue melts. It's a standard practice that every luthier is very familiar with. Just don't try it with a Takamine neck.. or bridge.. or any other "glued" surface. Rather than glue, they use epoxy for these joints. Epoxy can't be steamed apart! You need solvent to destroy epoxy. Unfortunately it'll ruin your guitar's top as well!! Again, they certified this experienced luthier as an authorized Takamine repairman and never mentioned this! Morons.

 

So now I was stuck with a broken headstock and he was stuck with a cracked-top guitar. He fixed the cracked top, obtained electronics for it, and sold it.

 

As for my guitar, he said he could repair it, but it would cost far more than it was worth. Instead, he turned me on to a Chinese-built (Yeah, I was really skeptical about that!) acoustic guitar company called Blueridge. Including his setup and installation of an L.R. Baggs ribbon pickup, the cost was under $500 for a guitar he promised would be (quality wise) worth far more.

 

He wasn't exaggerating. I've played the Blueridge ever since. It far exceeds the acoustic and electric timbres of the Tak, which retailed for over $1300 in 1991, when I bought it. (I paid cost, mid-$600's, when I worked at GC.) Heck, the Blueridge even came with a medium weight hard case. But I digress...

The moral of the novella.. (Er.. sorry about that. )

 

When you do get in touch with Jackson, I fully expect they will refuse to send you a trademark decal. If you're lucky, they'll sell it to you through an authorized repair center who will be required to affix it for you, after determining it is the orignal neck on your guitar.

 

Give it a shot, though. You have nothing but time and patience to lose.