Jump to content


Please note: You can easily log in to MPN using your Facebook account!

Samash misrepresented new charges $25 every 15 minutes?


superpowter77

Recommended Posts



  • Replies 43
  • Created
  • Last Reply

I'm not sure I even understand what exactly happened, Superpowter77. I'd be willing to bet this was all misunderstanding. Did you even tell the guy that you only needed cables and not a consultation? Was the guy that was avoiding you the same guy that tried to charge you for his time? All I'm saying is your post was confusing. Maybe the sales guy was confused as well.

 

At any rate, there is no such policy at the Sam Ash store near me. Go talk to the manager if you think you got hosed.

Link to comment
Share on other sites

Originally posted by superpowter77:

Last night I was in samash store and what started with a simple request for a couple of monster studio 500 cables ended with a notification of the guy in charge of the pro-audio department regarding NEW FEES supposedly effective since Nov 2006 from Samash Stores as follows: 25$ for 15 minutes, 50$ for 16-30 minutes, and so on.

I'm the kind of guy who is curious about a lot of things. So, I'm wondering:

 

1. You say you only made "a simple request for a couple of monster studio 500 cables"...yet you had been speaking for nearly 16 minutes? That's a looooong time to make a request :)

 

2. You "simulated" a phone call, and they let you simply stroll out of the store without even trying to get the $50 they allegedly had billed you? :confused:

 

3. I'm just curious: you posted a while back about testing a couple of expansion cards for 2 hours in a store. Hey, that's cool! But could it possibly be that some salesmen may not care to have lengthy talks with a customer who frequently engages in long, drawn-out conversations about relatively minor purchases?

 

That doesn't excuse the alleged behavior (if it indeed ever happened). But many stores do have a fee for email or in-person support. So, perhaps, in frustration, a salesperson might bring up the notion of charging to "end" these lengthy encounters. That would be wrong if indeed that's what happened....I'm just curious....

 

Also, I'm curious about your cross-post on Harmony Central. You don't trust us to provide an answer? :D

"Oh yeah, I've got two hands here." (Viv Savage)

"Mr. Blu... Mr. Blutarsky: Zero POINT zero." (Dean Vernon Wormer)

Link to comment
Share on other sites

to Bridog6996 :

 

They were different guys. Yes, I did tell the guy only need 15 foot monster studio 500 cables, and because they didn't have them in stock, he started doing some questions about my setup and how to get it done without those cables. At the end he was trying to sell me other stuff as direct boxes, cheap cables,etc.

Total Time I've been there = 16 minutes, exactly when the "decent" pro-audio specialist told me about samash's new fees(twice).

Link to comment
Share on other sites

To Ed Coury:

 

"1. You say you only made "a simple request for a couple of monster studio 500 cables"...yet you had been speaking for nearly 16 minutes? That's a looooong time to make a request"

 

When You spend money almost every week and everybody knows you, most people try to be kind with you and Keep in mind the keep the good stuff in the recording studio which is lock all the time. Most vendors are willing to spend their time with the customers as long as you buy something so they can get their commissions.

 

"2. You "simulated" a phone call, and they let you simply stroll out of the store without even trying to get the $50 they allegedly had billed you?"

 

They tried to bill my friends.

 

"3. I'm just curious: you posted a while back about testing a couple of expansion cards for 2 hours in a store. Hey, that's cool! But could it possibly be that some salesmen may not care to have lengthy talks with a customer who frequently engages in long, drawn-out conversations about relatively minor purchases?"

 

When I go there I've never asked for anything, at least I can't find the stuff I'm looking for.

When the guys stick at me without any kind of request, I tell them all the time to leave me alone because I need to take my time before I purchase anything and then will call them.

No offense, but they have been doing fine with their commissions from my pocket, do you want me to tell you how much money our band(drummer and me)have spent in just 3 months $8500.

 

One more remark, I'm aware they do want to complete quick sales, but they also complain about people who spend between $500-$1000 and then make overnight returns.

 

I'm my case I have 0% on returns, Did you hear that 0%. When I go to the store to exchange something because I disliked or didn't feed my needs, I ended buying a more expensive stuff.

I hate to say this but for them I must be the closest to the ideal customer.

My question to you would be: what kind of customers do you prefer? those who spend money quickly and return items overnight or those who take their time and select the item carefully before to make the purchase and NEVER return anything.

 

"Also, I'm curious about your cross-post on Harmony Central. You don't trust us to provide an answer?"

 

I was really upset at that time and wanted to know both opinions, that's all. Now, I know after all the posts serious people are staying in this forum.

Link to comment
Share on other sites

Cables - they seem to be either really bad or overpriced and overengineered.

 

I've never heard anyone complain about the quality of Monster cables - just the price. Who's getting talked into buying these things anyway?

 

On the other hand, I've bought a few cables from Radio Shack to hook up my stereo. It was a long, long time ago. I was young and foolish. :rolleyes: Of course, they fell apart. RS consistenly sells bad cables - especially the ones with molded plugs.

 

Where is the middle ground?

 

I was testing my old JBL EON yesterday. It fell out of my van onto the concrete as I was unpacking my gear. :( It works fine. What is it the stewardessess say about checking your stuff in the overhead bin before opening it because it may have shifted? Yup.

 

To test it, I plugged in a pair of unbalanced cables and cranked the volume all the way up. Wow, were they noisy.

 

I turned the volume down again, unplugged the cables and cranked the volume back up. No noise with nothing plugged in. My guess is that the input jacks are self-shorting. I don't know for sure.

 

So I plugged in a pair of balanced cables and cranked the volume up. No noise.

 

I tried both these pair of cables connected to my PC2X, and disconnected from it as well.

 

OK, the unbalanced cables were a little longer than the balanced cables. Thay may have something to do with it.

 

But I was in my studio. Sure, my computer was close by, but there was really nothing else on the line that could have been putting out RFI or other noise. However, the difference in the noise floor was significant. No kidding.

 

From now on, I'm using balanced cables exclusively.

 

Oh, check prices on the 'net for cables. There is no standard price. It varies considerably. Which leads me to believe that there is quite a bit of profit in the sale of cables.

 

So if your dealer thinks he's doing you a big favor when he gives you a price break on a pair of cables when you're purchasing that new synth, take it with a grain of salt.

 

Question everything. The goal is to leave the music store with more money in your pocket than the sales guy wants you to have.

 

If a week later, he sends you a gift basket, perhaps you should consider taking Uncle Guido along next time to help with the negotiations. :rolleyes:

"Music expresses that which cannot be put into words and that which cannot remain silent." - Victor Hugo
Link to comment
Share on other sites

Originally posted by mate_stubb:

Were the unbalanced cables SHIELDED? Cause there's no way you should ever use unshielded cables except as speaker cable.

These were instrument (line level) cables going from the PC2X to the input of the JBL EON powered speaker. One set was balanced, another set was unbalanced. Both cables were shielded.

 

Remember, both the PC2X and the JBL EON have balanced I/O. Also remember that I had the volume on the JBL EON full-tilt, all the way up.

 

The unbalanced cables are in good condition - they're just unbalanced.

 

All I'm saying is that I was surprised that there was that much difference in the noise floor between the two.

 

It wasn't as if there was a bad shield and a 60Hz hum. It was just noise (white, pink, and various shades of fuchsia - YUCK). :eek:;)

"Music expresses that which cannot be put into words and that which cannot remain silent." - Victor Hugo
Link to comment
Share on other sites

Originally posted by superpowter77:

Last night I was in samash store and what started with a simple request for a couple of monster studio 500 cables ended with a notification of the guy in charge of the pro-audio department regarding NEW FEES supposedly effective since Nov 2006 from Samash Stores as follows: 25$ for 15 minutes, 50$ for 16-30 minutes, and so on.

 

The most incredible part was at the time I was told of the New service fees, I already owned them $50 bucks, the 16th minute was running, the truth is I didn't ask for consulting or requested any kind of help or tech support. And because the keep the monster cables on the recording studio which is lock up all the time, doesn't mean I wanted a to use their recording studio. The person started to asking me questions about my current setup, equipment, etc maybe trying to make some time to justify the charge.

 

I left the place immediately simulating a phone call, but two friends of mine who were with me, who are regular customers too, were asked to pay for his time. Worth to mention as a regular customer who go there almost every week to buy stuff.

 

Lastly I just realized on Monday Nov 6th when I spent a couple of hundred on 2 monster cables the salesperson was really polite with me, and last night for some unknown reason the same guy was deliberately avoiding me. Are they expecting tipping every time I go there for shopping? or maybe I just gave them wrong idea because I mainly buy expensive stuff, however I'm not rich, just a regular guy who makes some money working hard just to put some bread on the table.

Does anybody know about "Samash's new policy"

:confused:

This is a joke, right? But April 1 is still months away???? :confused::confused::confused:

 

If it were me in that situation, I'd tell those sales guys about my new policy, you know, the one about salesmen getting down on their knees and kissing my a**.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...