Laurie Z. Posted July 17, 2002 Posted July 17, 2002 I imagine this will be of particular interest to zatoichi, but perhaps many others will relate. Haven't set foot in a music store in many months, and due to a cancelled appointment, I found myself with an extra hour - so I decided to visit my local (large chain) music store. What a miserable experience! Of course, I expected the the db level at the entrance, but passed that and went on to the next room, viewed a few demo mixers and such, then went on to the keyboard room. At no time did any sales person even try to help me once I entered the room. What a mess! I'd say about half of the keyboards in the room either had no power supplies hooked up, no audio, or both. The only things that were all working were the Tritons and such over on one wall. I saw 2 Kurzweil 2600s when I entered the room, but couldn't play either, since one had no AC cable, and neither had phones or speakers. I had to go to the other room to ask for help, which ate up another 10 minutes while the (someone frustrated) salesperson tried to find AC and phones. I asked for a pedal (most of the keyboards were missing pedals) and that took another 10 minutes, then another 5 as he tried to figure out which hole to put it in (seriously). I helped him figure it out and we finally had a working demo unit (scratched and dirty, but functioning nonetheless). My particular goal for this session was going around the 2600 and the S80 I spied in the corner. Went around the sounds in the 2600 and was suitably impressed by the detail in the programming (GREAT B3/leslie wheel setup, and other nice features). Went over to the S80, and although I've heard many positives from folks here, I guess this is an example of how subjective these things are. It was on a particularly bouncy stand, and I had to hold the keyboard to make sure that the bounciness I was feeling was indeed part of the keyboard feel - it was. Hated the feel of the board, and was overall not impressed. The difference in price between the 2 units was $700 - and there would be no question which one I would recommend. BTW, the whole time I was there, some guy was set up on one of the Tritons (or some other silver Korg synth) - couldn't make it out, since he had all his personal stuff strewn all over the keyboard, phones on, and was recording his tunes to his personal disk file. He had clearly been there for hours, and according to the sales guy, comes in every day and records his songs. WHAT is up with that? How can that possibly be ok? Made me nutty, and after a couple more people came in and started blasting the boards, I gave up and left. He never did find the AC for a Roland board I wanted to try for comparison, btw. And the "reason" that he gave me for having so many keyboards unconnected was "because these guys just come in and blast away, so we can't connect them all or they'd just play them." WHAT? I don't know - I worked in retail, so I know BS when I hear it. If this was my store, I'd fire 'em all and hire some real sales people and have a store where equipment is set up properly and understood. Thanks for letting me rant. So what's all of your take on this? lz www.lauriez.com
Gulliver Posted July 17, 2002 Posted July 17, 2002 Hi Laurie, ... And I thought that such a service could be experienced only in the post-soviet countries! I am back.
Mark Zeger Posted July 17, 2002 Posted July 17, 2002 Gear shopping rule #1: Never walk into a chain store unles you have more than an hour. Gear shopping rule #2: Never go to a chain store to learn about a new product...you probably know more about the inventory than any employee. Want to know how I feel about one particular large chain music store? Head to SSS and see my "Rebates from Hell" topic. To make a long story short, I bought from a local Guitar Center $280 worth of Big Fish Audio sample CD-ROMs last summer, with a 50% off rebate offer. I sent the rebate paperwork (by registered mail) before the deadline date last September. This past Monday, I shook $140 out of the GC store manager to compensate me for the rebate I never received. With all the choice a consumer has for spending his/her money, no retailer can't afford to lose a single customer due to mistreatment. I can't imagine spending $1 in that store again.
F7sound - Posted July 17, 2002 Posted July 17, 2002 It sounds like the same story could hold true in just about any "chain" store in any city. It's terrible, really. And it seems to only be getting worse. Michael Oster F7 Sound and Vison http://www.F7sound.com Michael Oster F7 Sound and Vision http://www.F7sound.com http://www.regurgitron.com http://www.LaptopNoise.com
Magpel Posted July 17, 2002 Posted July 17, 2002 There are two significant music stores on my area--same ownsership, same name, stores about 40 miles apart but roughly equidistant from my house. In one of them, the counter boys are plain dicks with ridiculous attitude, like they're just waiting for the phone call from Ozzfest to blow this popcorn stand. In the other store, for some reason, everyone is really helpful. The vibe is "we're all in this together." The individual departments are well stocked and well maintained. Good spirit reigns. And they're all metalheads! Check out the Sweet Clementines CD at bandcamp
F7sound - Posted July 17, 2002 Posted July 17, 2002 The individual departments are well stocked and well maintained. Good spirit reigns. And they're all metalheads! Are you SURE they're all metalheads? Or even HUMANS? They could be aliens, using music stores as a front, while they secretly bring in weapons and supplies disgused as music gear.... My other theory is that there is a leaky nuclear plant nearby. Take your pick! Michael Oster F7 Sound and Vision http://www.F7sound.com Michael Oster F7 Sound and Vision http://www.F7sound.com http://www.regurgitron.com http://www.LaptopNoise.com
sbrock1san.rr.com Posted July 17, 2002 Posted July 17, 2002 Originally posted by Magpel: In one of them, the counter boys are plain dicks with ridiculous attitude, like they're just waiting for the phone call from Ozzfest to blow this popcorn stand. Good one Magpel. I went in to shop for a guitar recently and I waited patiently for two young kids to stop playing so I could play in relative silence. I finally got frustrated after 20 minutes and asked them if I could try something out for a few minutes. They gave me a hard time and I decided I would leave and just come back the next day because there was a guitar I really wanted to try. I came back two days later and to my suprise there were the same two little punks playing the exact SAME guitars. I asked them what guitar they played at home and they said it was the same model they had in their greasy little hands. I asked them if they were serious about buying those instruments and they shot me an angry look an told me to "get lost". What ? Do they know what an Ibanez feels like upside their tiny heads ? I went and got the manager and he sent them on their way. He knows how much I spend every year in his store and he wasn't about to risk losing a sale. All was right with the world after that.
steadyb Posted July 17, 2002 Posted July 17, 2002 Originally posted by Magpel: And they're all metalheads!...ummm...were any of them... ...TAMPON-HEADS!!! We Will Never Forget! Bring on the tampon! TAMPON! TAMPON! TAMPON! - Jeff - We Will Never Forget! Bring on the tampon! And put it on your head!!! TAMPON! TAMPON! TAMPON! TAMPON! TAMPON! TAMPON!
Felix_dup1 Posted July 17, 2002 Posted July 17, 2002 I don't think this problem is only with Chain stores, or is true with all chain store locations. I've said it before, and I'll say it again - it's all about the people - the salespeople you deal with, the manager of the store, etc. There are some really great people out there - at both chain stores and at independents. Unfortunately, there are bad people out there too. I don't think that being a chain store automatically makes you a bad store. Conversely, I don't think that being an independent store automatically makes you a great store. I frequented independent stores quite a bit when I was a more active music store shopper. My perception was that the only people who got great service (or great prices) were those who had somehow gotten into the "inner circle" or "in crowd" of the store. Music stores still have some real growing up to do, retail-wise. And the fact that most of the salespeople don't see sales as their main gig, but rather something to pay the bills until their big break doesn't help things. That shopping experience really sucked. And I bet their store manager and corporate office would agree. You're right - some people should lose their jobs.
Lee Tyler Posted July 17, 2002 Posted July 17, 2002 I agree with Felix the Cat regarding it's who is on top that usually sets the standard for customer service. For example, one thing I have learned from eating establishments is that if the restrooms are filthy, I DO NOT eat there. Period!. Because if the manager allows a pig-sty in such a public place, god knows whats going on in the kitchen. KNOWHATIMEAN? Joe Pine (60's talk show host who sported a wooden leg) to Frank Zappa -- "So, with your long hair, I guess that makes you a woman." Frank Zappa's response -- "So, with your wooden leg, I guess that makes you a table." http://www.nowhereradio.com/artists/album.php?aid=2001&alid=-1
Intheether Posted July 17, 2002 Posted July 17, 2002 The last time I went to GC (Maybe a couple of months ago)...the AN200 had three broken knobs, the mpc's sequencer was malfunctioning, all I could hear were tritons all around, and the sales people were downright obnoxious. I asked a bud of mine who used to be a GC employee why many of the sales folk are so belligerant. Basically he admitted, management doesn't want the sales people to really tool around with the instruments (the ony way you can learn how to sell them) - they'd rather you just meet your commission any way possible. He left because if this attitude. I refuse to go back because I was denied headphones so I could actually hear the novation k station. IMO you can't determine how something really sounds through a 40 dollar audiophonix speaker. To top it off, the sales guy ran towards the PA room in the middle of our conversation (cha-ching!, more commission) and never came back. I hope this isn't representative of all GC's, but I am disappointed. They've made thousands off of me - and they'll never see another dime. As much as I hate the thought of a total 'cyber society' - it's been e-tailers all the way for me ever since. And I've never been let down price wise or service wise. *
Krakit Posted July 17, 2002 Posted July 17, 2002 I guess I'm spoiled. I know the Keyboard rep at my Guitar Center by name (and he knows me by name too). The keyboard departments (digital pianos and synths are seperate in the stores by me) are organized and all the boards are hooked up and ready to play. The Sam Ash by me has no interaction with the salespeople, but I just help myself and flag someone down when I have a question. Again, all the keyboards are set up and ready to demo. My only complaint is with the customers. I'm so sick of people trying desperately to show off at these stores. I have yet to ever approach a keyboard to demo that the volume fader wasn't all the way up as far as it would go. Of course, I turn it down to about an 8th of the total volume before I check a keyboard out. That is usually more volume than I need to judge an instrument. The wannabe rock stars are the only sour taste I get from my local chain stores. Carl
Tusker Posted July 17, 2002 Posted July 17, 2002 Laurie: I think you ran into just a 'bad' chain store. Trouble is, I think there are more 'bad' than 'good' these days. There is a place here called Brook Mays Pro Shop which has really good knowledgable staff and a nice setup. They focus on pros and serious amatuers. They do it well. John, the names of your stores wouldn't start with a G would they? I have two "G" stores that are night and day. The bad store is a junkyard of poorly connected stuff and a bunch of people with time on their hands sitting around banging away at loud volumes. At the "good" store I give all the credit to the store manager and the keyboard manager. It's all clean, well lit, everything's powered up. Listening stations are well set up with small monitors up near your ears, so you don't have to crank it to hear it. The manager himself knows the tricks of the keyboards. He knows what patches to play and how to play them to show off the unit. And the other guys are learning the tricks from him. And here is one more trick.. you spend a few minutes at a station and somebody shows up to ask you if you need help! They leave you alone if you just want to audition the unit by yourself. Nice concept. The salespeople still aren't knowledgable enough to do more than go through the presets and close a sale but at least they are learning. I still spend more at Brook Mays though. And I am a fountain of knowledge compared to most sales reps. That's the trouble with hanging out here with the people of Keyboard Corner. Jerry
CP Posted July 17, 2002 Posted July 17, 2002 I have a somewhat different take. I don't have a problem with the salespeople. I have a problem with some of the people who come into the stores and play the keyboards or drum machines. Why do they feel a need to raise the volume to the highest level and play for an hour? Its the same people all the time, and for some reasons the salespeople let them get away with it. There's this one guy who comes into Sam Ash every day and goes from keyboard to keyboard blasting away trying to impress people. When you ask him how long he's been playing, he would answer "about a year". He's been saying that for about three years now. It drives me absolutely crazy. God forbid I have the volume up a little high so I could hear what I'm playing, before a salesperson would come over and tell me lower the volume. But they never tell him. You would think his name is Sam Ash. And Laurie, I couldn't agree more, why don't they plug in all the keyboards. The Kurzweil are never plugged up. Why have them out if you are not go to let people play them. Sam Ash has a problem with Kurzweil anyway. I too, am sorry for ranting.
Postman Posted July 17, 2002 Posted July 17, 2002 On the other side of things: the four music stores I frequent in the Denver area (Robb's Music, ProSound, and two Guitar Centers) are all well equipped and staffed with knowledgeable salespeople. I've never had problems with getting machines hooked up, although I have dealt with the problem of missing sustain pedals (I wonder if it's because people steal them -- they are small enough to conceal). So it isn't bad everywhere, and believe it or not, there are some GCs out there that still do a respectable job.
K.C. Posted July 17, 2002 Posted July 17, 2002 Before I came to US, I have never really seen any Kurzweil, E-mu etc in the music shop in my country ( Malaysia). The best synth I saw is a Yamaha S80. It is not powered up either in the Yamaha music shop. My friend was trying a guitar effect. The salesperson didn't allow him to pedal the effect. But he is allowed to switch it by hand. Another friend would like to try a USD300 guitar. But he was not allowed to play it. The salesperson tuned it up ( the string were all loosen previously) and played it for him and said " it sounds nice isn't it?" This is what happened in my country. So I bought all (everything) my gears overseas. Conclusion, I really hope that GC will open a chain store in my country soon. live with music, die with music www.mp3.com/K_C_Lau
Laurie Z. Posted July 17, 2002 Author Posted July 17, 2002 Originally posted by Gulliver: Hi Laurie, ... And I thought that such a service could be experienced only in the post-soviet countries! Hey Gulliver, mi amigo! Thanks for making me feel better... BTW, how's the recording going? Gear shopping rule #1: Never walk into a chain store unles you have more than an hour. Gear shopping rule #2: Never go to a chain store to learn about a new product...you probably know more about the inventory than any employee.Absolutely, mzeger. That's why I set my goals low - 2-3 keyboards max. But apparently that was even too much to expect. It's a good thing I didn't actually need a demo of the equipment! And it seems to only be getting worse.Unfortunately, true. The bar was raised a bit when Mars moved in right down the block (almost across the street, actually), and since they closed all their west coast stores earlier this year, things have gone downhill. All the guys I knew and trusted in the KB dept. are gone, and I actually had to wash my hands when I left the store, it felt so grungy. In the other store, for some reason, everyone is really helpful. The vibe is "we're all in this together." The individual departments are well stocked and well maintained. Good spirit reigns. And they're all metalheads! Metalheads are ok by me - but WHAT the heck is a "tampon head"????? Looks like I missed something!?! Steve - I would have gone to the manager, but it was apparent that I was beginning to annoy the sales staff by trying to earnestly demo the gear, so I just split. Sometime, when I have more time, I may talk to the higher ups. Music stores still have some real growing up to do, retail-wise. And the fact that most of the salespeople don't see sales as their main gig, but rather something to pay the bills until their big break doesn't help things. That shopping experience really sucked. And I bet their store manager and corporate office would agree. You're right - some people should lose their jobs.ABsolutely. And since I've toured the country and done demos in many of their stores for manufacturers, I'd bet they'd listen. Perhaps I will... But in my touring, I've seen good stores and bad, both chain stores and mom'n pops. The absolute best store, in all my travels, was that fabulous keyboard store in Arizona (I think?) - dB - help me out here - the one with every conceivable board and an online keyboard museum. That's a long long way to go from what I saw yesterday, though... Thanks ya'll... lz (hopefully, I used the UBB quotes correctly - if not, forgive me) www.lauriez.com
steadyb Posted July 17, 2002 Posted July 17, 2002 Originally posted by Laurie Z.: Metalheads are ok by me - but WHAT the heck is a "tampon head"????? Looks like I missed something!?!Sorry Laurie Check the NBA Playoffs thread... Mag is totally welshing on a bet.
Llarion Posted July 17, 2002 Posted July 17, 2002 I guess I'm lucky; my local Sam Ash store has knowledgeable guys the treat me really well. Of course, I've bought a ton of crap from them, so they'd better, I guess. But the Pro Recording guy knows me by name and the drum guy does too, and they make sure the other cats treat me well. I do hate those wanks that sit and blast away on the keyboards, so much so that I generally don't go in the keyboard wing. But, it's true in the drum wing too, but everyone (except the 18 year olds) have an informal etiquette where we let each other play... Cheers! Phil "Llarion: The Jazzinator" Traynor www.llarion.com Smooth Jazz - QUESTION AUTHORITY. Go ahead, ask me anything. http://www.llarion.com/images/dichotomybanner.jpg
Dr Teeth Posted July 17, 2002 Posted July 17, 2002 No "A bad music store"history that you could share could be worst that mine. In my country there are music stores ONLY in the capital. And there are just TWO respetable stores. Respetable speaking about stock, but worthless about attention. Some examples: 1. I went to try the Triton 61 key version. Not the studio, the single version. The gut put it on a GUITAR AMP, so imagine the sound. Then i realize the reverb of the amp was at full, and the "salesperson"insist that "it is just the wonderful effects on the triton". So I went to the amp and turn the mix effect know to completly DRY. 2. While i was playing the guy tell me: Wow you play real piano. I just learned some songs like clementine, just to show the sounds of the keyboard. But, surprise, he DID NOT know how to change patches on the triton. Fortunatly i had a 01/W that was very similar. 3. While i saw playing the guy was like"What do you think", "oh this is the greatest keyboard", "oh it has a sampler!!!". Every 5 seconds. Then when i ignore him, he went to play the drums, he tried to follow me on a jazz song. And his playing SUCKS!, i didnt any thing else that get me out of tempo. So, if you want to win the "Worst Music Store history"prize, better put your best effor of being worst that mine. Rebuilding My Self
Dave Pierce Posted July 17, 2002 Posted July 17, 2002 My experiences have been a mixed bag. Guitar Showcase here in San Jose is usually OK, and the salespeople try, but they don't tend to work with you on price very well. Guitar Center ranges between mediocre and pathetic. Retail music sales has got to be a tough business right now though -- anyone with internet access can buy stuff for rock bottom prices, with no sales tax, online. Which means the music stores find themselves being a free demo shop for such folks. Meanwhile, the online dealers don't have to stock demos, pay salespeople, pay for retail floor space, etc etc. It's probably time for a different model for music sales, but I'm not sure how you get there from here. High-end music gear is different than many retail items in that people insist on hands-on demos before purchase, yet it's expensive enough that a couple percent discout from an online retailer is tempting. I don't mind paying an extra $20-50 bucks to support a local store. But when the difference is $100, $300, more? Gotta think seriously about that! An analogous purchase would be cars. And the car manufacturers have done something quite different than instrument manufacturers -- they don't let anyone but their dealers, with showrooms, sell cars. Sure you can buy a car online, but when you do you are buying it from a dealer. Which means that online sales don't cut into the dealer network's incentive to provide test-drives and clean showrooms. I'm not sure how to apply that model to instruments, since there are fundamental differences that wouldn't be easily resolved. But I do expect music "showrooms" to get worse before they get better. --Dave Make my funk the P-funk. I wants to get funked up. My Funk/Jam originals project: http://www.thefunkery.com/
Magpel Posted July 17, 2002 Posted July 17, 2002 Jerry -- no, the stores of which I speak are truly local, just 2 branches. Good stores too, in terms of stock and prices. Steadyb: I'm not welshing; I'm taking the time to do it right. Check out the Sweet Clementines CD at bandcamp
joegerardi Posted July 17, 2002 Posted July 17, 2002 For me, it's always the kids playing screaming guitars at 11. Years ago, I found an answer to this: I learned "Mood For A Day" by Steve Howe, and when a pause would happen, I would crank up a keyboard's acoustic guitar patch, and play it. 2 things would happen: 1- The guitar-playing punks would come over to see how the song was being played; 2- I would gets these looks of, well, FURY, because I would dare to play a guitar song on a keyboard, and it would sound great. It would get real quiet, and then, chuckling to myself, I'd leave the store. Setup: Korg Kronos 61, Roland XV-88, Korg Triton-Rack, Motif-Rack, Korg N1r, Alesis QSR, Roland M-GS64 Yamaha KX-88, KX76, Roland Super-JX, E-Mu Longboard 61, Kawai K1II, Kawai K4.
schmoron13 Posted July 17, 2002 Posted July 17, 2002 I've had my two latest run-ins with guitar center and Sam Ash in two parts of the state. I was buying a keyboard and amp a couple of years ago and I knew exactly what I wanted. Asking around the music dept. I was in, I got a name from our guitar teach (an LA session player) and jazz guru who promised me a great deal. I went to Sam Ash and droped his name and was treated like royalty. I knew exactly what I wanted and he "loved that." I wanted the PC88mx and a roland KC-500, a gig bag, and a stand. Well the store price on all these came out close to 2600 and talking with the guy, I got it down to 1800 after tax. The guy goes to talk to his manager (strange since he's the pro-audio manager) and leaves me and my friend hanging in the dust for 45 MINUTES!!!! The bastard comes back and shows me a catalog (forgot which one) that lists the Kurzweil pc88 at 2000, so his 1899 on the keyboard beats this mag (touted by him as the #1 mail order in the country). On top of that, the keyboard lists at 3500, so 1899 is nearly 50% off (he actually had a straight face). Keep in mind this guy was a "bud" of the teacher I knew. After filing out all the paperwork and waiting for 45 minutes, he comes back and tries to pull this on me?! he offers a $200 discount on $2600 worth of stuff..we walked out and I havn't been back since. I ordered the keyboard through Woodwind & brasswind online and got it for 1640 after shipping (no tax)...and got my PA at a later date. Now on to GC up here in the bay area. The one in RIverside CA got me great discounts when I went with a former worker (usually 10% over cost) regardless of price. So I went to the one in Richmond the other day, hoping to get some tips on buying a pro-audio card. I knew the 3 I narrowed it down to (aardvark Q10, Motu 828, and delta 1010). So after waiting for 10 minutes, this women working the counter (who obviously knew very little) began to try and sell me an Audiophile, and an Omni 44 Studio. I kept stearing the conv. over to the delta 1010, and she dodged all my attempts. After 20 minutes, I got annoyed and asked some technical questions and she got annoyed and just started conversing with a "regular." Went to the Keyboards section and it was mess (see everyone else's posts). Why is it that the guitar sections are immaculate, yet 2000 keyboards are kept like dirty dishes in the sink? just my 2 cents
Mark Zeger Posted July 17, 2002 Posted July 17, 2002 Originally posted by Magpel: There are two significant music stores on my area--same ownsership, same name, stores about 40 miles apart but roughly equidistant from my house. In one of them, the counter boys are plain dicks with ridiculous attitude, like they're just waiting for the phone call from Ozzfest to blow this popcorn stand. In the other store, for some reason, everyone is really helpful. The vibe is "we're all in this together." The individual departments are well stocked and well maintained. Good spirit reigns. And they're all metalheads! [/QB] Jerry -- no, the stores of which I speak are truly local, just 2 branches. Good stores too, in terms of stock and prices. [/QB] I've been to those stores. Let me guess: the Middletown location is a good one, the Wappingers Falls the bad. I miss Rainbow Music in New Paltz, where I bought my '83 Ovation.
Magpel Posted July 17, 2002 Posted July 17, 2002 Originally posted by mzeger: Originally posted by Magpel: There are two significant music stores on my area--same ownsership, same name, stores about 40 miles apart but roughly equidistant from my house. In one of them, the counter boys are plain dicks with ridiculous attitude, like they're just waiting for the phone call from Ozzfest to blow this popcorn stand. In the other store, for some reason, everyone is really helpful. The vibe is "we're all in this together." The individual departments are well stocked and well maintained. Good spirit reigns. And they're all metalheads! Jerry -- no, the stores of which I speak are truly local, just 2 branches. Good stores too, in terms of stock and prices. [/QB] I've been to those stores. Let me guess: the Middletown location is a good one, the Wappingers Falls the bad. I miss Rainbow Music in New Paltz, where I bought my '83 Ovation. [/QB] Dead on, Mr. Z. PS, I bought my ovation at Rainbow in '79. Check out the Sweet Clementines CD at bandcamp
Dave Bryce Posted July 17, 2002 Posted July 17, 2002 Originally posted by Laurie Z.: The absolute best store, in all my travels, was that fabulous keyboard store in Arizona (I think?) - dB - help me out here - the one with every conceivable board and an online keyboard museum.That's Bill Cone's store - Synthony Music. Great place. Here\'s the link to his museum site. IMO, one of the things that happened to the music stores is that customers discovered that they could beat the daylights out of them over the prices. The average consumer doesn't seem to realize that by hammering down the stores profit margins that they're making it very difficult for salespeople to make a decent living. As a salesperson, it's very discouraging to spend several hours with a customer listening to what they want/need, educating them and then demoing products for them only to have them come back a few days later with lowball quotes from other stores that did nothing to help them at all other than quoting them a price. Small wonder it's difficult to find highly qualified help in music stores these days. You get what you pay for... dB ==> David Bryce Music • Funky Young Monks <== Professional Affiliations: Royer Labs • Music Player Network
Dr Teeth Posted July 17, 2002 Posted July 17, 2002 More sad histories. I noticed a classified the other day saying that at least, there is digidesign representation in Guatemala. I called them asking for the Mbox and more or lees this was my dialog with the salesperson: me: I wanted to know if you already have the MBox. I read that you are digidesign resprestation in guatemala. Salesperson: Yes we are. We dont have it yet but we will. me: How much will it cost? Salesperson: (with a sarcastic tone) I dont know yet... you want one? Me: That is why i am asking. What other brands do you have. Sales person: You have to come here and see our stock. Me: I just one to know what do you distribute?. Sales person: We have many brands. me: Ok, tell me if you have the Digi 001? Salesperson: Youj have to come here and we will give you what you need. (it is nor supossed that a salesperson gives you what you WANT!?) Me: I cant get there, because you are so far. I want to know prizes to know what can i afford. SP: You have to come and we will tell you what you need. I finished the conversation at this point. I cant believe how is possible that a company like Digidesign have such representation. THe guy is obvious that does not know NOTHING, about what i was speaking. And he was affraid not to know what to say!, ridiculous. Rebuilding My Self
Rod S Posted July 17, 2002 Posted July 17, 2002 Originally posted by CP: .....Why do they feel a need to raise the volume to the highest level and play for an hour? Its the same people all the time, and for some reasons the salespeople let them get away with it. There's this one guy who comes into Sam Ash every day and goes from keyboard to keyboard blasting away trying to impress people. When you ask him how long he's been playing, he would answer "about a year". He's been saying that for about three years now. It drives me absolutely crazy. God forbid I have the volume up a little high so I could hear what I'm playing, before a salesperson would come over and tell me lower the volume. But they never tell him. You would think his name is Sam Ash. I was at the GC in Larchmont, NY a few years back, and I was fiddling around with some of the 88 key synths there, so as I'm playing away in a K2600 (I think) this kid comes to chat with me (I figure 16-17)... nice guy, says how he wants to get into music, how he uses a triton to sequence and compose stuff - runs over to his car to get a floppy with some of his stuff to show me. Not bad, but then I ask him to show me how he uses the triton; I was trying to get a feel if this stuff was actually his - probably was. Apparently the kid was kind of a regular there. What's the point of the story? I'm wondering if these 'regulars' people see at the stores are basically trying to get 'noticed'. Actually, I did watch a guy actually get offered a gig at Haight-Ashbury store in SF - the guy was actually quite good. Don't know the details though. I wonder how often that does happen, though, and if people keep their hopes up. Or maybe people are just show offs. Korg Kronos X73 / ARP Odyssey / Motif ES Rack / Roland D-05 / JP-08 / SE-05 / Jupiter Xm / Novation Mininova / NL2X / Waldorf Pulse II MBP-LOGIC American Deluxe P-Bass, Yamaha RBX760
Felix_dup1 Posted July 18, 2002 Posted July 18, 2002 Or maybe people are just show offs.Or maybe some people just like free access to a keyboard so they can produce music without having to buy the gear!
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