The T Dot Posted March 9, 2002 Share Posted March 9, 2002 Has anyone had to email behringer tech support lately? I've sent 4 emails over a two month period, and still no response. WTF??? Link to comment Share on other sites More sharing options...
Jazzman Posted March 9, 2002 Share Posted March 9, 2002 Down sizing??????? Jazzman Link to comment Share on other sites More sharing options...
Dave Bryce Posted March 9, 2002 Share Posted March 9, 2002 Originally posted by Chris100: Has anyone had to email behringer tech support lately? I've sent 4 emails over a two month period, and still no response. WTF???You should email the man in charge of Behringer's tech support in the US. His name is Dan Gallagher, and his email address is: d.gallagher@behringer.com Or, you can contact him at Behringer USA's office: 190 West Dayton Avenue, Suite 201 Edmonds, WA 98020 Tel.:425 672 0816 Hope that helps, dB ==> David Bryce Music • Funky Young Monks <== Link to comment Share on other sites More sharing options...
The T Dot Posted March 9, 2002 Author Share Posted March 9, 2002 Thanks for the info Dave, I'll try emailing Dan Gallagher instead. Link to comment Share on other sites More sharing options...
GD Posted March 21, 2002 Share Posted March 21, 2002 Behringer deserves more than a thumbs down... I purchased an MX9000 from an AB music store, the first one they sent was bad, I paid for the shipping back (400 miles), the next one they sent had some minor problems. Behringer refused to supply a service manual to them. I took it into a local repair shop, had it repaired, and the music store refused to re-imburse me for the repair. IMHO Behringer haven't a clue how to build anything, the MX9000 internal is poorly designed. The MX9000 also has a bad-designed power supply... The IC regulators are way under-rated and run excessively hot, and are GUARANTEED to fail within a couple of years. When my board was being fixed (bad ribbon-cabling on ch.15), I had a pro tech upgrade the power supply design so that it shouldn't fail in the future (added proper TO-220 finned heatsinking, industrial thermal compound, and proper insulators). David Link to comment Share on other sites More sharing options...
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