JamPro Posted April 2, 2022 Share Posted April 2, 2022 So today I hoped to load EZ Drummer into my newly built studio computer. I went to the Toontracks website, and logged into My Account. I enter the serial number I received when I purchased EZ Drummer a few years ago, and was greeted with a notice telling my the serial number I entered belonged to a different account. Which means I cannot download EZ Drummer onto my studio computer. Rats. So I sent a message to Toontracks Tech Support. I probably won't hear from them for a few days (how many days must I wait? Place your bets!). In the meantime, I figured I would also post to the Toontracks community forum to see if anyone there has any suggestions. Even tho' I am logged into the website, a notice on the community forums says I am unable to create new posts. So I am not going to get any help that way either. Moments like these make me think long and hard before i decide to purchase audio software products. Today, Toontracks gets a Failing Grade for software licensing, downloads, activation, and customer support. Quote Link to comment Share on other sites More sharing options...
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