I'd even go so far as to say likely from a smart business point of view, which illustrates one of the reasons manufacturers want to use forums for marketing: every positive post on a forum about a product and the experiences actual owners have with it (including quickly resolved service issues) is potentially a powerful grass roots ad - all real testimonials from real people. Arguably way better than any magazine review or print ad...
dB
I have to say that long before I was a member of this forum or any forum, Aspen treated me like gold. I just think he really believes in his product and is genuinely thrilled when people catch the "center point fever"....(How's that for a free plug?....lol)