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#883050 - 03/17/06 07:31 AM mackie HDR 24/96 emergency help please!
lptees
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Registered: 03/17/06
Posts: 1
Loc: geneseo NY

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hey hdr guru's - my workhorse hdr (5 years in commercial studio use w/ analog cards – analog board) got cranky yesterday and said & i quote "your start up file is corrupt, it will be deleted if you continue, otherwise, power down" the system does nothing at this point and is frozen.

I cannot access either internal or ext. drives and my mouse and hdr face buttons don't respond either. any ideas? can i set up a new start up file? Would a system software reinstall fix the prob? is there a way to reset/fix this w/ out sending it to mackie and are they even fixing these anymore now that they are discontinued? I have waiting clients so the winning answer may win an old mic I was thinking of ebaying – george

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#883051 - 03/18/06 08:33 PM Re: mackie HDR 24/96 emergency help please!
paully
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Registered: 05/25/04
Posts: 1068
Loc: Northern New Jersey

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Hi George,

This Forum is really the road less traveled. Not much traffic. Mackie has related forums and FAQ links. Why not ask them? Under 'contact' on the Mackie site. They used to be pretty cool with tech help. If you know how to re-initialize the system, give it a try. Nothing to loose. I had one piece of equipment that did pretty much the same thing. Turned out to be a dead internal battery. Lots of products have a certain key sequence at power-up that re-initializes. Do you still have the manual?

http://www.mackie.com/pdf/hdrpro_om.pdf

Is it even possible to re-install the OS if you can't access the HD? Is there a disc option anywhere, like for installs and upgrades? How about direct access to Mackie via internet for OS download? I don't own the machine, but that's really not a good message to get. Probably means a bad HD. There's got to be a way to re-install the OS, provided the HD is working. Unfortunately 5 years is about a lifetime for a continuously used drive.

Good luck, Paul
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WUDAYAKNOW.. For the first time in my life, I'm wrong again!!

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