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#1943700 - 05/18/08 07:53 AM PC1SE Problems
rdownton
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Registered: 03/10/07
Posts: 68
Loc: Toronto, Ontario Canada

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I'm having an intermittent problem with this board that is more than a little frustrating. Sometimes when I select a setup one of the patches doesn't have a voice. Example, I have a setup that has a Clav on the left and Horns on the right. Sometimes there's no sound from the left side. The only way to get it back is to reboot the board. I've tried reinitializing but it still happens. It doesn't do it all the time and not always on the same set up. Just when there's more than one voice. It seems to do it more when playing live rather than rehearsal. I'm running out of things to check. Any suggestions would be greatly appreciated.
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Kurzweil PC1se, Alesis QS6.1, Casio PX700, Rhodes Stage 73
Traynor K4, Yorkville KB200


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#1943849 - 05/18/08 12:16 PM Re: PC1SE Problems [Re: rdownton]
iLaw
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Registered: 02/18/05
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Here's a random thought. Is it possible that your setups put the "disappearing voice" onto a controller (maybe a pedal, maybe one of the rotary controllers), perhaps so that you can bring the voice up and down? If so, stage vibration alone may be enough to bump the controller enough to register a setting change, taking the controlled voice down or out completely without you having conciously done a thing.

Rebooting, of course, would reset all of the setup's entry parameters, bringing back the missing voice. But so would just exiting the setup, then going back in. What happens when you do that? Does the missing voice reappear?

Larry.

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#1943894 - 05/18/08 01:43 PM Re: PC1SE Problems [Re: iLaw]
rdownton
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Registered: 03/10/07
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Loc: Toronto, Ontario Canada

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Unfortunately trying to reselect the setup, or even selecting another and then reselecting doesn't work. I thought that it might have something to do with my expression pedal but I've tried 3 different ones, including the Kurzweil CC1 and it's the same thing. I'm thinking of reinstalling the OS to see if that helps.
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Kurzweil PC1se, Alesis QS6.1, Casio PX700, Rhodes Stage 73
Traynor K4, Yorkville KB200


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#1943943 - 05/18/08 02:59 PM Re: PC1SE Problems [Re: rdownton]
keynote
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Registered: 09/05/03
Posts: 467
Loc: San Diego North County

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Kurzweil needs to be aware of this if they aren't already. I also noticed there are no OS updates yet for the PC1SE. It has been out for quite a while now and I'm really surprised Kurzweil's R&D hasn't produced an OS update to fix various bugs and other issues since its release. Maybe reinstalling the Operating System will fix the problem but what could you have done to the OS to cause it in the first place? Is there no 'factory restore' function on the PC1SE?

Having to reinstall the OS sounds a little extreme to me but I guess if there is no 'factory restore' then reinstalling the OS is your only other alternative I suppose.

Hope you get it resolved okay. ;\)
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Mike

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#1943955 - 05/18/08 03:18 PM Re: PC1SE Problems [Re: rdownton]
wmp
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Registered: 12/02/04
Posts: 994
Loc: Boston, MA

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I don't think reinstalling the OS will help you. I think Larry is probably on the right track.

 Originally Posted By: iLaw
Rebooting, of course, would reset all of the setup's entry parameters, bringing back the missing voice. But so would just exiting the setup, then going back in. What happens when you do that?

If an entry value isn't explicitly set for a particular controller, it'll remain unchanged when a setup is selected. When you boot up the default for volume and expression is probably 127. Selecting your setup with the two zones works fine. Perhaps you then select a setup that explicitly selects an entry value of 0 for volume or expression, or you back off your pedal before switching setups. Perhaps your new setup doesn't have an explicite entry value set and doesn't use the pedal the same way. It may work fine after a boot, but not after you trip over something that changes some controller from its default boot value.

My guess is that your two zone setups aren't explicitly setting all the entry values they need to set. It seems like they are relying on boot time defaults that other setups might change.



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--wmp

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#1944052 - 05/18/08 06:02 PM Re: PC1SE Problems [Re: wmp]
mikeNZ1
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Registered: 05/01/08
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Ditto on the controllers. Does it do this on all setups, or just this one that you have created? It is easy to have the wrong entry values for controllers which could easily cause the problem.

Have you checked for bad cables or bad connectors?

Reinstall the OS as a last resort before you send it off for repair.

Michael


Edited by mikeNZ1 (05/18/08 06:03 PM)

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#1944108 - 05/18/08 08:51 PM Re: PC1SE Problems [Re: mikeNZ1]
GOBY7
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Registered: 08/27/05
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I was just about to order a PC1Se, aside from the problem you are experiencing, what are your impressions of this instrument? Sound quality, features etc?
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#1944187 - 05/19/08 04:53 AM Re: PC1SE Problems [Re: wmp]
rdownton
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Registered: 03/10/07
Posts: 68
Loc: Toronto, Ontario Canada

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 Originally Posted By: iLaw

My guess is that your two zone setups aren't explicitly setting all the entry values they need to set. It seems like they are relying on boot time defaults that other setups might change.


Thanks for the suggestion. I'll set the entry level to 127 to see if that helps.

As for the board itself, I absolutely love it and I'm very anxious to get this problem sorted out. I'd hate like hell to have to replace it because of this problem. The sounds work very well for me. The EP's are great as well as the horns and strings. The piano is fairly good. I really like the accordion. The organs are decent. Just marginally better than the RD700 it replaced. I find it straight forward to program and is laid out very well for tweaks on the fly.
_________________________
Kurzweil PC1se, Alesis QS6.1, Casio PX700, Rhodes Stage 73
Traynor K4, Yorkville KB200


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#1944327 - 05/19/08 10:14 AM Re: PC1SE Problems [Re: rdownton]
Blue JC
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Registered: 07/28/05
Posts: 714
Loc: Northeast Ohio, USA

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You might want to check the Continuous Controller input jacks. The jacks on my PC1x (the 88-key version of the PC1SE) got a little loose from plugging and unplugging CC pedals. Tighten them up and make sure the pedal plug is pushed in all the way. Also, some CC pedals have cheap 1/4" jacks that wear our and don't engage the way they should in my experience.
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The blues ain't nothing but a good man feelin' bad.

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#1944374 - 05/19/08 11:10 AM Re: PC1SE Problems [Re: Blue JC]
rdownton
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Registered: 03/10/07
Posts: 68
Loc: Toronto, Ontario Canada

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Thanks to everyone for the great suggestions.

I received a response from Kurzweil support also suggesting I check the entry and exit values. I somehow think the way I had configured the set ups may have been the problem. I've corrected the setups and so far everything seems to be good. We'll see how it goes at the next gig.
_________________________
Kurzweil PC1se, Alesis QS6.1, Casio PX700, Rhodes Stage 73
Traynor K4, Yorkville KB200


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#1964560 - 06/30/08 12:57 PM Re: PC1SE Problems [Re: rdownton]
rdownton
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Registered: 03/10/07
Posts: 68
Loc: Toronto, Ontario Canada

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A quick update on this. I've added entry and exit values as suggested and everything seems to be working great. We've played a number of gigs since I did the updates and no problems. Before the changes it was happening at every show. What a relief.
_________________________
Kurzweil PC1se, Alesis QS6.1, Casio PX700, Rhodes Stage 73
Traynor K4, Yorkville KB200


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