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#1783927 - 07/19/07 04:32 AM

Subscription rant

Umberto Callegarin
Member

Registered: 07/15/04
Posts: 2
Loc: Treviso Italy

Offline

Hello everybody at Keyboard Mag. The magazine is great, but dealing with your online subscription service is quite annoying.

I renewed my subscription a couple of months ago (via the Site, by credit card), but I'm not receiving the mag anymore since May issue. I tried many times to communicate via the Site, filing the online form: when it's not down, anyway i don't get any answer.

I'd just like to go on reading Keyboard!...

Bye, Umberto Callegarin subscription nr GP10366809

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#1786109 - 07/24/07 10:05 AM

Re: Subscription rant [Re: Umberto Callegarin]

Ernie Rideout
Senior Member

Registered: 10/26/00
Posts: 191
Loc: SF Bay Area

Offline

Hi Umberto,

Very sorry to hear of your problems. May I trouble you for your mailing address (you can send me a PM if you wish)? That plus the info you've given me will help my circulation team track down the problem.

Best,

Ernie

_________________________
Ernie Rideout, Editor in Chief
Keyboard Magazine

More people pay for Keyboard magazine than any other music-tech magazine. Period.

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#1787034 - 07/26/07 04:28 AM

Re: Subscription rant [Re: Ernie Rideout]

Umberto Callegarin
Member

Registered: 07/15/04
Posts: 2
Loc: Treviso Italy

Offline

Hi Ernie, you've got a PM. Bye Umberto

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