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#2956936 - 11/08/18 08:01 AM Re: The end of Guitar Center? [Re: p19978]
Devnor Offline
Senior Member

Registered: 02/08/11
Posts: 194
I've been dealing with the same guy at GC for about 10 years. He seems to do quite well for himself, local musician with a good gig too. He'll always try to sell the warranty but he knows to get thru that quickly because he already knows the answer.

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#2956938 - 11/08/18 08:12 AM Re: The end of Guitar Center? [Re: Mighty Motif Max]
GregC Offline
MP Hall of Fame Member

Registered: 10/26/03
Posts: 5791
Loc: Discovery Bay, California
Originally Posted By: Mighty Motif Max
Originally Posted By: GregC
Originally Posted By: Mighty Motif Max
[quote=davedoerfler][url=htt

Now all they have to do is fire half their employees and replace them with decent people.


I wonder what they say about you ?


laugh No, nothing much I wouldn't think. See my post earlier in the thread. It's just that the "specialists" seem to be pretty clueless and I haven't been impressed by what they have tried to sell. That's about it.


I don't believe GC invests in keyboard 'specialists ' these days. This is a throwback to 15-20 years ago .

What I see, 98% of the time, are salespeople with sketchy general knowledge trying to fake their way on a keyboard discussion.

To fire off questions of " Kronos vs Montage/MODX"
is a futile use of time at my GC's. So why bother. ? Of course, us keyboard fanatics are going to be all over every new board. GC does not bother with this instant specialization.

Its mostly box moving, making some margin, handling returns. Turning the lights on in the morning and off at night and locking the door. Basic.

GC understands us keyboard people are all over the internet for details and sharp pricing. They carry stock at the warehouse to support on line sales.
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#2956944 - 11/08/18 08:33 AM Re: The end of Guitar Center? [Re: GregC]
Outkaster Offline
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Registered: 02/25/06
Posts: 6279
Loc: Rochester, NY
Greg the problem with that is you are alienating large percentages of people that might buy if GC had stock. This would be true in medium to large cities. GC has a real bad reputation with a lot of musicians and don't seem to be doing much about it. I realize it's expensive to keep inventory around but if they want to cater to pro players on any level they have to have some gear for us. Otherwise people will just go to proaudiostar or Sweetwater.
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#2956947 - 11/08/18 09:04 AM Re: The end of Guitar Center? [Re: Outkaster]
Legatoboy Offline
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Registered: 08/11/06
Posts: 3924
Loc: Huntington Sta., New York (LI)
Ash is stocked much better around my neighborhood... I have had a problem with that with GC for a while now! Very true...they used to be much much better!
Originally Posted By: Outkaster
Greg the problem with that is you are alienating large percentages of people that might buy if GC had stock. This would be true in medium to large cities. GC has a real bad reputation with a lot of musicians and don't seem to be doing much about it. I realize it's expensive to keep inventory around but if they want to cater to pro players on any level they have to have some gear for us. Otherwise people will just go to proaudiostar or Sweetwater.
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#2956952 - 11/08/18 09:51 AM Re: The end of Guitar Center? [Re: Legatoboy]
EscapeRocks Online   content
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Registered: 08/12/03
Posts: 4905
Loc: Texas
Originally Posted By: Legatoboy
Ash is stocked much better around my neighborhood... I have had a problem with that with GC for a while now! Very true...they used to be much much better!


I refer again to my post much earlier in this thread: This certainly seems to be a regional-local thing.

My nearest and regular GC has a great Pro-Audio and Keyboard Department. In fact they just redid the whole Pro Audio and Keys area.
They also have a couple knowledgeable people back there who know the difference between a montage and a Kronos, etc... Not all of them, but enough.

Now then, as I also mentioned before, the next closest 15-20 miles down the road-----is a horrible store. Haphazardly set up pro audio and keys area. Too many broken things. Nothing plugged in to audition..etc..

As far as stock between Ash and GC, again, I think that's regional. The ASH out here does stock a lot more pro-audio items, and they do have some of the more boutique keys on display, however, whether the keys are in stock is another question.

The employees are top notch, however.
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#2957076 - 11/09/18 08:43 AM Re: The end of Guitar Center? [Re: EscapeRocks]
Devnor Offline
Senior Member

Registered: 02/08/11
Posts: 194
I found that if you just ask, they'll set up anything you want. When I was shopping for my Les Paul, my salesguy was tweaking them as I was trying guitars out. Good as he is, I don't expect him to explain the midi implementation on a Montage or know all the differences between a Kronos and other boards. I don't expect him to switch on a dime for a masterclass in DMX programming.

My local GC is stocked. $50K in Diezel & Friedman amps sitting 12' from the front door. They didn't have MODX but they did have a Genos, not hooked up lol.

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#2957082 - 11/09/18 09:10 AM Re: The end of Guitar Center? [Re: Devnor]
ProfD Offline
MP Hall of Fame Member

Registered: 05/11/06
Posts: 9723
Loc: Wash DC Area
When I first started shopping in music stores about 35 years ago, other than Keyboard magazine, the salespeople had first-hand knowledge of the latest and greatest gear. It was also great that they knew how to program sounds and play too.

Fast forward to the internet-age, with so many reviews and online video demos, most musicians are walking into the music store armed with just as much if not more information than they had access to in the past.

Surely, it would be great if the salesperson had the same product knowledge but then the whole shopping, buying and selling experience could possibly turn into a gear-geek-fest discussion about samples, KB action, modulation routings, filters, KB comparisions, etc. laugh

Nowadays, Guitar Center and any other music store I walk into provides me with a place to lay hands on the latest gear. Personally, I don't need a salesperson to explain anything. I just want a representative of every new KB out on the floor, fully intact (keys, knobs, buttons, faders) and connected to a decent audio system.

Of course, as a seasoned veteran KB player, I take my own headphones to the store. Besides, I don't want to give a free concert, masterclass and/or field questions about whether or not I give private lessons. grin

However, music store salespeople should know enough to properly help the mom or dad who is buying a KB for their budding musician. Then, those folks are not looking at a Kronos/Montage/MODX.

Brick and mortar music stores have a tough row to hoe between tire kickers, lowballers and having to compete with online retailers too.

I'm always going to buy gear from my local brick and mortar music stores because for 35 years and counting, they have been great to me. thu cool
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#2957102 - 11/09/18 10:06 AM Re: The end of Guitar Center? [Re: ProfD]
Devnor Offline
Senior Member

Registered: 02/08/11
Posts: 194
The guy who sold me my first synth rig was very knowledgeable and could really play. This was before a buyer could take that knowledge and shop for a better price online. The issues here are really our own doing and the result of the internet age. Best price and the best pieces in stock setup and ready to play. But that goes for everyone else that wants to bang out something on a $4k workstation. So the equipment degrades and doesn't get replaced. Some of those old beater Fantoms at guitar center were a testament to their reliability. The road has nothing on GC traffic.

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#2957104 - 11/09/18 10:08 AM Re: The end of Guitar Center? [Re: ProfD]
MikeT156 Online   content
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Registered: 06/27/04
Posts: 8017
Loc: Central PA, USA
What you say is true brother Prof D, but then you are close enough to Chuck Levin's for your preference to work. The few music stores close to where I live hardly have any keyboards, they focus on guitars, amps, mixers, small PA equipment.

So I don't bother. Of course, I haven't bought equipment in years, I retired from active playing 8 years ago. Most of my audience is in the cemetery. smirk

I've dealt with Proaudio Star and Sweetwater.



Mike T.
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#2957218 - 11/10/18 08:53 AM Re: The end of Guitar Center? [Re: EscapeRocks]
cassdad Offline
Member

Registered: 03/03/18
Posts: 26
Loc: Southern California
The manager at the Sam Ash store near me (Westminster, CA) has told me that their policy now is to carry (in-house stock) on only keyboards under $1200 (will not carry any keyboards more expensive than that).

Thus, they are no longer catering to professionals as their customers. The majority of their business is accessories, grungy-sounding equipment, and beginner gear.

Unfortunately, that means that if I want to put my hands on any professional-grade keyboards, I have to either try GC or go all the way up to Los Angeles (and, once there, those stores are not a pleasant experience at all, and next to impossible to actually hear anything you are playing, even wearing one's own headphones).

In my opinion, the brick-and-mortar stores have sealed their own fate, forcing one (me) to buy on-line (Sweetwater et al), mailing equipment back and forth to even just try-out anything.

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#2957396 - Yesterday at 06:58 PM Re: The end of Guitar Center? [Re: cassdad]
Mighty Motif Max Offline
Senior Member

Registered: 12/14/16
Posts: 464
Loc: Northeastern MN, U.S.
Visited the Roseville Guitar Center on my trip this weekend. They always have a lot of keyboards. Interestingly enough, every employee was polite and helpful this time (it HAS been two years) and the store seemed to have been freshly remodeled. They DO have large guitar and PA speaker sections, but the recording/computer and keyboard sections are almost as large. I took some pics to show what I mean. Interestingly enough, unlike other times, they were low on Nord and Korg products, no Kronos, no Krome, no Kross 2 61, no Nord Stage or Nord Piano either. They used to have most of those. But they had a lot of high-end keyboards. Just in the front they had a RD-20000, and SV1-73, a Montage 8, a MODX8, a Montage 7 and a Genos. Lots of modules etc too further back.


Edit: I'll post pictures when I can. Looks like my image host is down (IMGBB).
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#2957412 - Yesterday at 10:10 PM Re: The end of Guitar Center? [Re: Mighty Motif Max]
Tom Williams Offline
Gold Member

Registered: 01/04/14
Posts: 990
Loc: West Virginia
I just had a very good experience with the Richmond, VA GC. They pre-ordered an AX-Edge a week before I showed up (I was only in town for one day) and let me try it out for as long as I wanted before I committed to the purchase; then they gave me very good credit for the AX-Synth and RT-20 pedal I traded in, and additionally discounted the AX-Edge price significantly. The process couldn't have gone better.
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#2957433 - Today at 05:05 AM Re: The end of Guitar Center? [Re: Mighty Motif Max]
Husker Offline
Senior Member

Registered: 06/07/16
Posts: 176
Loc: Alabama
Originally Posted By: Mighty Motif Max
Visited the Roseville Guitar Center on my trip this weekend.


Oddly enough, I was in Minnesota the week before, and visited this GC as well.
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#2957438 - Today at 05:42 AM Re: The end of Guitar Center? [Re: Mighty Motif Max]
GregC Offline
MP Hall of Fame Member

Registered: 10/26/03
Posts: 5791
Loc: Discovery Bay, California
Originally Posted By: Mighty Motif Max
Visited the Roseville Guitar Center on my trip this weekend. They always have a lot of keyboards. Interestingly enough, every employee was polite and helpful this time (it HAS been two years) and the store seemed to have been freshly remodeled. They DO have large guitar and PA speaker sections, but the recording/computer and keyboard sections are almost as large. I took some pics to show what I mean. Interestingly enough, unlike other times, they were low on Nord and Korg products, no Kronos, no Krome, no Kross 2 61, no Nord Stage or Nord Piano either. They used to have most of those. But they had a lot of high-end keyboards. Just in the front they had a RD-20000, and SV1-73, a Montage 8, a MODX8, a Montage 7 and a Genos. Lots of modules etc too further back.


Edit: I'll post pictures when I can. Looks like my image host is down (IMGBB).


" Well, that's good for trying out stuff. Now all they have to do is fire half their employees and replace them with decent people."

Looks like GC is not such a poor experience for you, after all wink



Edited by GregC (Today at 06:30 AM)
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#2957467 - Today at 09:49 AM Re: The end of Guitar Center? [Re: GregC]
Mighty Motif Max Offline
Senior Member

Registered: 12/14/16
Posts: 464
Loc: Northeastern MN, U.S.
Really, did you not read my previous posts all the way through? Last time I had been there was *two years ago* and every time leading up and including that had been negative. This was my first positive trip to any Guitar Center ever aside from playing the keyboards. Hopefully this is a sign of change or something. I didn't recognize anyone either. :-)
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#2957472 - Today at 10:10 AM Re: The end of Guitar Center? [Re: Mighty Motif Max]
Mighty Motif Max Offline
Senior Member

Registered: 12/14/16
Posts: 464
Loc: Northeastern MN, U.S.
Ok, pictures from the Roseville Guitar Center's Keyboard department.




RD-2000, SV1-73, Montage 8, MODX8, Montage 7, Genos





Looking down the one side. Lots of modules and knobby synths down at that end. I don't have any closer pictures. Moog Grandmother, MiniNova, some DSI synth, Matrixbrute, Behringer Model D, Sub Phatty, MPC stuff etc.





Korg Grandstage 88, Roland Juno-DS88, Juno-DS61, Williams garbage digital of some sort (Overture 2?), Kross 2 88, FA-08, Yamaha DGX-660, Yamaha P515 (I think? Maybe P255), PSR-S970 (I think), Nord Electro 5 73.





A Yamaha Arius digital model, MOXF8, MX88, MX49 (V2), another Yamaha Arius console, Korg PA4X 76, Korg PA-1000.




Assorted Casio and Williams products. Casio CGP-700 on the bottom, various Casio CDP models above it along with an arranger model. Etc for the other two rows (mostly Williams stuff).




Yamaha PSR-E363, PSR-F51, another low-end PSR model and not sure what the stage piano model is below it (P125?)







Yamaha PSR-E463, P45, YPG-535, some PSR model (low end again, I don't recall the model number) I think.





So lots of stuff. Nice to try out the new boards, it's been a while since I've had the chance (over a year for new stuff). Some odd omissions since in the past the store was overrun with Kronos, Krome, and Nord keyboards. No 76-key versions of any of the new models (FA-07, DS-76, MODX7) or 61-key versions of some, but pretty decently stocked otherwise I think. No clonewheels other than the Electro 5 and no Kurzweils.
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Yamaha: Motif XF8, YS200, CVP-305, CLP-130, YPG-235, PSR-295, MSR100, PSS-470

Korg Krome 61

Roland JV-1000

Titano Virtuoso Converter, Resident Audio T4, Casio CT-370, Kimball Valencia/Broadway

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#2957473 - Today at 10:11 AM Re: The end of Guitar Center? [Re: Mighty Motif Max]
Mighty Motif Max Offline
Senior Member

Registered: 12/14/16
Posts: 464
Loc: Northeastern MN, U.S.
^^I had to use large pictures so detail could be made out. My usual scaled size of 400-500x300-400 wouldn't work.
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Yamaha: Motif XF8, YS200, CVP-305, CLP-130, YPG-235, PSR-295, MSR100, PSS-470

Korg Krome 61

Roland JV-1000

Titano Virtuoso Converter, Resident Audio T4, Casio CT-370, Kimball Valencia/Broadway

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#2957484 - Today at 10:46 AM Re: The end of Guitar Center? [Re: Mighty Motif Max]
mate stubb Offline
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10k Club

Registered: 10/26/03
Posts: 16216
What is it about Minnesota? (or maybe it's just the twin cities.)

The only truly great GC I have ever visited is also there, in Edina. Beautiful clean store, helpful employees who actually call you back when they say they will, and bountiful stock.
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