No, I bought a competing brand. Fixing it took too long, it sat in the factory over a week to change a battery PLUS shipping time.
And yes, I have backups.
When my backup gear needs to be called into action, I can get all my first line gear repaired in a day or two. It costs extra money to get priority, but it's worth it.
If I'm sending it to the factory for something that is bound to fail like a battery, it'll take too long because I'm running without a backup until my gear gets fixed.
I am a "the show must go on" person, and I look for reliability and ease of repair for the gear I buy, (plus a backup).
Insights and incites by Notes